Privacy Policy

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our AI-powered mediation platform (“Service”).

1. Information We Collect

We may collect the following information:

• Personal Information: Name, email address, phone number, and any information you provide when creating an account or participating in mediation.
• Dispute Information: Details of the dispute, communications, and any documents you submit.
• Usage Data: Information about your use of the platform, including IP address, device type, browser, and activity logs.

2. How We Use Your Information

We use your data to:

• Facilitate the mediation process between parties.
• Improve and maintain the functionality of the Service.
• Communicate with you regarding your account or disputes.
• Comply with legal obligations when required.

3. Data Sharing

Your personal data will not be sold or shared with third parties for marketing.

We may share your information only with:

• The other party in the dispute for the purposes of mediation.
• Our service providers who help operate the platform.
• Legal authorities when required by law.

4. Data Retention

We keep your data only as long as necessary for the mediation process and to comply with legal requirements.

You can request deletion of your personal data at any time by contacting us (see Section 9).

5. Your Rights

Under UK and EU data protection laws, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Withdraw consent to processing where consent is the legal basis.
• Lodge a complaint with a supervisory authority if you believe your data is mishandled.

6. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.

7. Cookies and Tracking

We may use cookies and similar technologies to improve your experience. Cookies may track usage patterns but do not identify individuals unless voluntarily provided.

8. Children’s Privacy

Our platform is not intended for children under 18. We do not knowingly collect personal information from minors.

10. Policy Updates

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new effective date. Continued use of the Service constitutes acceptance of the updated Privacy Policy.